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Whether you're getting started, need troubleshooting help, or have questions about features, we're here to support you every step of the way.

Documentation

Comprehensive guides and tutorials

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FAQ

Quick answers to common questions

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Community

Connect with other users

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Direct Support

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Contact Us
< 2 hours
Average response time
95%
Issues resolved on first contact
24/7
Community support available

Choose your support option

Multiple ways to get help, from instant self-service to personalized support.

Documentation

Comprehensive guides, tutorials, and reference materials

Response time: Instant
  • Getting started guide
  • Feature explanations
  • Troubleshooting steps
  • Best practices

Knowledge Base

Searchable articles covering common questions and issues

Response time: Instant
  • FAQ database
  • Common solutions
  • Error explanations
  • How-to articles

Community Forum

Connect with other users and get help from the community

Response time: < 24 hours
  • User discussions
  • Tips and tricks
  • Feature requests
  • Community support

Direct Support

Get personalized help directly from our support team

Response time: < 2 hours
  • Technical assistance
  • Bug reports
  • Feature requests
  • Account issues

Our support commitment

We're dedicated to providing excellent support to all our users.

< 2 hours
Average Response Time
We respond to most inquiries within 2 hours during business hours
95%
Issues Resolved
Most issues are resolved on the first contact
4.9/5
Satisfaction Rate
Based on user feedback and support ratings

Frequently asked questions

Find quick answers to common questions about using Augment.

Getting Started

File Management

Storage & Performance

Privacy & Security

Contact our support team

Get personalized help from our support team. We typically respond within 2 hours.

Join our community

Connect with other Augment users, share experiences, and stay updated with the latest developments.

Email Support

Get help and share feedback directly with our development team.

Direct support

GitHub Repository

View source code, report issues, and contribute to Augment's development.

Open source

Twitter Updates

Follow us for the latest news, updates, and tips about Augment.

Beta updates

Video Tutorials

Watch step-by-step tutorials and feature demonstrations.

50+ videos

Community Guidelines

Our community is built on mutual respect and helpfulness. Please follow these guidelines to ensure a positive experience for everyone.

  • Be respectful and helpful to other community members
  • Search existing topics before posting new questions
  • Provide clear details when reporting issues or asking for help
  • Share your tips and tricks to help others
  • Follow our code of conduct in all interactions

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